Terms and Conditions

Diagnostic Services is engaged in providing diagnostic services to the patient through the network of its associated diagnostic/collection centres. These services are provided through our website, app or phone as the case may be. A user, by using our services, consent to our privacy policy, term of use and declaimer as presented on www.diagnosticcare.in.

The services provided by www.diagnosticcare.in are in the nature of aggregation with the technology intermediation. We are not providing any medical assessment or advice whatsoever.

Though we takes all precautions to ensure that only high quality diagnostic labs are allowed to tie-up with us, Diagnostic Services does not take any responsibility for the accuracy and quality of the service provided by the labs registered / tied up with us .We are merely an intermediary that is acting on good faith. Diagnostic Services is not liable for any medical assessment based on the reports of diagnostic tests booked through us at our partner labs.

The patients are solely responsible for maintaining the confidentiality of their own account to access information and password. The patients shall be responsible for all uses of the Users’ account and password, whether or not authorized by the Users. The patients shall immediately notify Diagnostic Services of any actual or suspected unauthorized use of the Users’ account or password.

Diagnostic Services will try to ensure that the diagnostic lab where a booking has been done through us, adheres to the timelines and the other promised services including for home collection, lab visit and providing test report. However, as these are outside of Diagnostic Services control in many cases, and the liability lies with the service provider only.

Disclaimer
Web world is a huge place and due to absence of use of encryption in internet, the internet is not considered as a secure medium and 100% privacy cannot be ensured. Information provided by the user to the company website will be received by the company on a non-confidential basis. We recommend the user to use appropriate security, antivirus, and other protective softwares.Web world is a huge place and due to absence of use of encryption in internet, the internet is not considered as a secure medium and 100% privacy cannot be ensured.

Information provided by the user to the company website will be received by the company on a non-confidential basis. We recommend the user to use appropriate security, antivirus, and other protective softwares.

All the information provided on Diagnostic Services’s platform is on best effort basis. Though, we take utmost care to maintain accuracy of the information provided, but some inadvertent error could not be ruled out. Thus patient may, in case of confusion, may contact lab or Diagnostic Services customer care.

 

Patient authorised partner lab to share reports and relevant data with Diagnostic Services.

Patient consent is implied once patient is referred to partner lab by Diagnostic Services.